Payment Policy

Payment

All prices are available in USD, Euro, AUD, and CAD. The only option to accept the payment is Paypal, and it is the best option to use all major credit cards (Visa, Master and Many more).

We request that kindly provide the details like contact number while the transaction takes place. It will be beneficial to all of us, including shipping service providers, to ensure the delivery of the order on time and at the correct address. There are two types of shipping options one is general and express so for both the contact no is required and if we are not received and found by you, then we will not ship any item to you.

Return, Refund & Exchange of Items 

Complete satisfaction of the customer is the only thing on which we are focused so if you are unhappy with the product, then you can return or exchange the product. The conditions for return and exchange is that the items must be unused, unwashed and in original form. The items must be returned within the 30 days of shipping. After receiving and checking the item, we will process the refund within 2-3 weeks. We will inform you about receiving items/articles and also notify you when we will initiate the refund amount.

Note: The refund will be returned to you through the same mode of payment which you have used earlier.

Kindly note that in case of refund we will only return the cost of the product, not the shipping cost. In case of an exchange, shipping cost is also excluded which you have to pay. There are following types of scenarios associated with the refund :

  • If the cost of the exchanged item is equal to the previous article, then you have to pay the only shipping cost.
  • If the cost of the exchanged item is more than the previous article, then you have to pay the difference, including the shipping cost.
  • If the cost of the exchanged item is less than the previous article, then we will return the rest amount if applicable, excluding shipping cost.   

NOT RECEIVED AND RETURNED BACK TO US

If the item/items are not received in the given period then we are not responsible for any refund to you, so it is advised to use a proper shipping channel to send the item to us.  

If you have any other questions, then write to us at yogashq@gmail.com