Returns & Exchange
Team Yogashq value customers more than any other thing so if there is anything related to the items shipped to you which is not according to you or you are unhappy with the same then we accept the return of things which are unwashed, unused and in the same condition in which you received.
We are committed to deliver favorite items chosen by you and to provide you satisfactory services & products. We only accept the unwashed and unused items within 30 days of the shipping date. As we received the item and after the assurance by our product experts that the item is unused, we will proceed with the cost of item/items excluded shipping fees. For making the receiving process smooth by us, you have to provide the return shipping details, including tracking id, etc. Before return, please also share an email with us at email@example.com.
After receiving the correct item, we will also inform you through an email that we have received your item for a refund. If you want to exchange your item so in that case
- If the item is of the same cost, then you have to pay the only shipping cost.
- If the cost of the item will be more than the returned item, then you have to pay the difference, including the shipping cost.
- If the cost of the item is less than the returned item, then we will refund the rest amount.
- The customer will pay the shipping cost on the exchange.
- If an item is damaged, used, and washed, then we are not responsible for the refund, and we will not refund any amount in that case, so please be careful.
The refunds against the returned items take place within 2-3 weeks from the time when received your item/items. The refund will be credited back to you through the method through which you have paid us, and we will also inform you about the same.
Non Receiving of Item/Items
If we do not receive your order within the given period then we will not be able to refund any amount to you, so kindly ensure the genuine shipping service provider and return your item on the item. It will help us to refund or exchange smoothly.
Cancellation of Order
We provide the cancellation option for the time window of one day, so make the decision accordingly. After the time passes more than 24 hours of the order, then your order will not be canceled.
If you have any other questions, then write to us at firstname.lastname@example.org.